Warranties
HotSpring Spas
7 Year Surface/Structural Warranty
The Endurol and granite like surfaces are nonpermeable and will not absorb odors, bacteria or pollutants. On pearlescent shell material, incidental scratches or scuffs to the shell and surface finish are not covered under this warranty, as they can occur under normal use conditions.
The base support is not included in this warranty, but is warranted to be free from defects in materials or workmanship at the time of delivery to the original consumer purchaser.
2 Year Ltd Component Warranty
Watkins Manufacturing Corporation warrants the electrical components, pump, and other original factory installed components against malfunction, leaking or defects in material or workmanship for a period of two years from the spa’s purchase date. Dealer installed options are warranted per individual item(s) and are excluded from the two year component warranty. Filters and pillows are considered depreciable items. Natural fading and aging can occur. They are not covered under this warranty.
5 Year NO-FAULT Heater Warranty
Watkins Manufacturing Corporation unconditionally warrants the No-Fault heater against any failure that would require replacement. The warranty defines unconditional as warranty coverage without exception provided that the component has failed to operate properly within the spa's system.This means that conditions that would normally invalidate the limited warranty, such as water chemistry damage, do not apply to the No-Fault heater.
5 Year No Leak Warranty
Watkins Manufacturing Corporation warrants the Hot Spring spa not to leak for a period of five years from its purchase date. This warranty specifically covers leaks from the wall fittings, jet fittings, internal plumbing, internal glue joints, freeze drains and all bonded parts including the filter compartment, light lens and Moto-Massage jet niches.
5 Year Everwood Cabinet Warranty
Watkins Manufacturing Corporation warrants the Everwood cabinet material not to peel, crack, wrinkle, blister, or delaminate and to be free from defects in material and workmanship for a period of five years from the spa's purchase date. This warranty specifically covers the cabinet's structural integrity (exclusive of surface stain), including all glue and integral bonded joints.
The Everwood cosmetic finish is warranted to be free from defects at the time of initial delivery to the original consumer purchaser. Fading and weathering of the surface will naturally occur over time and are not considered warrantable defects. To restore the Everwood cabinet's appearance refer to the spa Owner's Manual for proper care and maintenance instructions.
